Inquiry Administration

From this portlet, the Admissions Administrator has the ability to configure the Online Inquiry portlet for Candidates by using the following three links:

You can also create forms and form types that are specific to Admissions Officers and Counselors so that they can submit an inquiry for a Candidate.

The configurations and/or changes that the Admissions Administrator makes from this portlet will be displayed when the Candidate clicks Apply for Inquiry or the Admissions Officers or Counselor clicks Make an Inquiry.

Click here for more information about the setup and configuration of Forms.

 

Creating a New Inquiry

  1. Click the Go button beside the Create a new Inquiry option.

  2. Enter the name of the new form that is being created or select a previously created form as the model.

    When naming your form for QX, add to the end of the name in parentheses the adm_batchprocesstype.Batch_Process_Type you would like associated with this form [for example, Art Inquiry (ARTING)].

  3. The following screen will display:

NOTE:  Configurations that have already been completed will display a green check mark in the Set Up Complete? column.  The red X indicates that the configuration has not yet been done.  In this case, since you are creating a new form, no configurations have been completed.

WARNING:  All configurations must have the green check mark displayed in the Set Up Complete? column before the form will be available.

  1. Click on each of the configuration links to select the configurations for your new form.

  2. For each configuration option, use the left and right arrow buttons to select available objects that will display on the form.

  3. Use the up and down arrow buttons to position the objects as they should be displayed on the form.

  4. When you have completed your configuration, select the Yes radio button for Setup complete at the bottom of the page.  A green check mark will be placed beside the configuration item.

  5. Click Save.

Configuring an Existing Inquiry

  1. From the Configure an Existing Inquiry drop-down, select the existing inquiry you want to change.

  2. Click the Go button.

  3. The following screen will display:

NOTE:  Configurations that have already been completed will display a green check mark in the Set Up Complete? column.  The red X indicates that the configuration has not yet been done.

WARNING:  All configurations must have the green check mark displayed in the Set Up Complete? column before the form will be available.

  1. Click on each of the configuration links to change the configurations for your existing form.

    1. For each configuration option, use the left and right arrow buttons to select available objects that will display on the form.

    2. Use the up and down arrow buttons to position the objects as they should be displayed on the form.

    3. When you have completed your configuration changes, select the Yes radio button for Setup complete at the bottom of the page.  A green check mark will be placed beside the configuration item.

    4. Click Save to return to the previous screen.

    5. Click Done.

Deleting an Existing Inquiry

  1. Select from the Delete an Existing Inquiry drop-down the existing inquiry you want to delete.

  2. Click the Go button.

  3. The following prompt appears:  "Are you sure you want to delete this form?"

  4. Click Yes to delete the form, or click Cancel to retain the form.